Shipping Policy

Welcome to Our Shipping Policy

We are committed to delivering your order accurately, in good condition, and always on time. Below are the details of our shipping policy:

1. Delivery Locations

We deliver to addresses across the United States and internationally. If you have a specific inquiry about the delivery location, please contact us at jasonmchatfield@gmail.com

2. Shipping Charges

  • Domestic Orders: A standard shipping fee applies to all domestic orders. Free shipping is available for orders over a certain amount.
  • International Orders: Shipping fees for international orders vary based on destination and package weight.

3. Processing Time

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

4. Delivery Time

  • Domestic Orders: Typically delivered within 3-5 business days.
  • International Orders: Delivery times vary based on destination but generally take between 7-21 business days.

5. Tracking Your Order

Once your order is shipped, you will receive an email with the tracking information. You can track your order on our website or directly with the carrier.

6. Customs and International Shipping

For international orders, customs charges, import duties, and taxes are not included in the item price or shipping cost. These charges are the buyer's responsibility.

7. Lost or Damaged Items

In the rare event that your order is lost or damaged in transit, please contact us immediately at jasonmchatfield@gmail.com. We will work with you to resolve the issue promptly.

8. Returns and Exchanges

Please refer to our Return Policy page for information on returns and exchanges.

9. Contact Us

For any questions or concerns regarding shipping, please contact us at jasonmchatfield@gmail.com